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Get quick tips & tricks directly from someone who has proven direct personal success in using analytics to stabilize IT, reduce ticket volumes, improve technician repair times, and boost both end-user and IT productivity.


In just 15min, learn how you can use analytics to make fundamental changes, shifting your end-user support processes away from react-and-respond to a proactive model and making people satisfied with IT!

TIM'S TECH TALKS

True Tales from the IT Trenches

Topic: "Hot Water in a Hotel"

DAYS
HOURS
MINUTES
SECONDS

Nextalk will be on February 22nd, 11:30am EST

Like hot water in a hotel, some things are just given expectations. For employees, that means having access to excellent, fast, reliable technology, from any where, in real-time (and all the time). In order for IT teams to spend more time on innovation, they first need to deliver foundational enterprise services, like hot water in a hotel.

What Does Tim Talk About?

CPU/Logon issues

Critical App Crashes

Proactive Problem Management

Ticket Bounce & Finger-Pointing

The Boston Red Sox

Blue Screens of Death

Insider Threats

Cost-Saving Best Practices

Harley Davidsons

Ransomware/Malware Detection

... you name it!

Every last Wednesday of the month, Tim tackles a different topic. 

Be ready to hear true tails from the IT trenches, covering a wide variety of subjects.

Tim Flower

Tim left a 20-year career at a large Fortune 200 Financial Services Company, where he was responsible for End User Services technology strategy, to help organizations learn how they can empower their IT departments, improve end-users' experience, increase employee productivity and save costs by simply changing their perspectives.

Nexthinker

Talking About Tim...

Can't Join Tim's Tech Talk on Feb 22nd?
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Check out some of our 2017 dates:

Tim's Tech Talks occur every last Wednesday of the month at 11:30am EST; we reserve the right to slight schedule modifications should anything prevent us from maintaining the Wednesday sessions.

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