End-User Feedback and Scores Now Available
With the latest versions, IT gets instant visibility into end-user experience for faster decision making and resolution. Help your end users get more productive with device scoring, localized end-user feedback campaigns and much more.
Accelerate problem and incident resolution with enhanced scoring capability, new visualizations
Communicate with end users more seamlessly with localized language options
Nexthink recently released its end-user feedback module, a simple yet effective method for gathering direct feedback from end users. With the latest version, customers can localize communication with end users based on their language.
This direct feedback is automatically combined with technical metrics, gathered from the endpoint, to give IT a more complete picture of the end-user experience than has ever been possible before. With the newest version, organizations have an easy way to improve visibility, reduce costs and increase business and end-user productivity.
Discover satisfaction levels and business needs
Quantify the impact to the business
Get feedback directly from business end-users
Prioritize what the business needs most
Improve operations and business productivity
Active Directory for Nexthink Users
Gone are the days when you needed to manually maintain user accounts in Nexthink. With V6.9 you can link Nexthink with Active Directory and provision users and permissions dynamically based on AD security groups. It's more secure, easier and faster!
To aid in the configuration of complex hierarchies we have introduced a tool that allows Nexthink administrators to visually analyze the structure of the organization.
Wait, there is more!
New Hierarchy Visualization
V6.9 contains three new aggregates in NXQL that allow you to better analyze performance problems. Several other fields and aggregates have also been added to NXQL.
"Most monitoring solutions attempt to measure end-user experience by extrapolating data from the network, servers and log files. At Nexthink, we believe the source of truth for end-user experience is on the endpoint. Now with end-user feedback, IT executives get a complete picture of end-user experience and more importantly, how to improve it, in order to deliver the best IT for the business.”
Pedro Bados, CEO and co-founder, Nexthink